Contacts
We appreciate your interest in Betrendy products. We offer wholesale terms. Want to represent "Be trendy!" in your region? Contact us: support@betrendy.co.ua
We’re always on the hunt for new bloggers to work with. Please pop your full name and a link to your blog to support@ betrendy.co.ua. Please keep in mind the high volume of queries we receive from bloggers means that we will only be in contact if there is an opportunity to collaborate with you.
We’re growing at a quick pace and are always looking out for talented people to join our team. Email us support@betrendy.co.ua and tell how can you help us.
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Address: Phone: Contact us: |
How to find us: Our showroom located in the downtown of the Dnipropetrovsk. It would take 5-7 minutes walk from K. Marksa prospect up to Korolenko str. Follow the map down here and you will find us.
Business hours: 11.00 - 19.00 (GMT +2)
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You will receive an email once your order has been dispatched which will contain tracking information.
We ship worldwide. Delivery costs will be calculated at checkout once the delivery option and destination has been chosen.
We use Standart Avia shipment metod and express EMS delivery.
All delivery charges pays a client
DELIVERY OPTIONS
We ship worldwide! You can chose two shipping methods:
- International Air - FREE worldwide shipping. Shipping terms around two weeks, depends on your location
- International EMS - more expensive, but better delivery terms - 5-8 business days worldwide
For more delivery details and rates follow this link.
Please be advised that certain areas may be affected by adverse weather and could cause slight delays with deliveries.
Please allow up to 10 working days for us to receive your items, process your return and confirm your refund amount. We’ll send you an email when this has been done.
Once we've confirmed that your return has been processed, please allow the following times for your refund to reach you, depending on your original payment method.
- Bank Account payments will take 3 - 5 working days
- PayPal payments will take 1 - 2 working days
You can return any unwanted items back to us within 14 days of delivery. Returned items must be in their original and unused condition We reserve the right not to refund you if you return items to us outside the terms of our Returns Policy.
All Ukranian customers can exchange for a different size or colour of the same item. If you’d like a different item or you're an outside of the UA, you’ll need to return the unwanted item for a refund and place a new order.
If you change your mind, you can return your items to us, provided:
- Items must be returned within 14 days of delivery
- Items must be unworn and unwashed
- Items must have all Betrendy tags attached
- Items must be returned at the customer’s expense
You must obtain proof of postage just in case your order is lost on its way back to Betrendy. Failure to do so may result in us not being able to process your return.
We reserve the right not to refund you if you return items to us outside the terms of our returns policy.