If you change your mind, you can return your items to us, provided:
- Items must be returned within 14 days of delivery
- Items must be unworn and unwashed
- Items must have all Betrendy tags attached
- Items must be returned at the customer’s expense
You must obtain proof of postage just in case your order is lost on its way back to Betrendy. Failure to do so may result in us not being able to process your return.
We reserve the right not to refund you if you return items to us outside the terms of our returns policy.
We dont have return or exchanges on all sales items
Please allow up to 10 working days for us to receive your items, process your return and confirm your refund amount. We’ll send you an email when this has been done.
Once we've confirmed that your return has been processed, please allow the following times for your refund to reach you, depending on your original payment method.
Bank Account payments will take 3 - 5 working days
- PayPal payments will take 1 - 2 working days